Privacy Policy

Mintynotes AI, a MintyDent LLC property, (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and patient data you entrust to us. This Privacy Policy explains how we collect, use, and safeguard information when you use our dental charting SaaS web application (“Service”).

1. Information We Collect

• a. Account & User Data: When you create an account or use our platform, we collect information such as your name, email address, organization details, and payment information (if applicable).
• b. Patient Data: As part of using the charting features, you may input or upload Protected Health Information (PHI) and other sensitive data related to your patients.
• c. Usage & Device Data: We collect anonymized usage data, including log data, IP addresses, browser types, and device information to help improve our services.
• d. Analytics Data: We use Google Analytics to better understand how users interact with our Service. Google Analytics may use cookies or similar technologies to collect and analyze information. You can learn more or opt out by visiting Google’s Privacy Policy and Google Analytics Opt-out Add-on.

2. How We Use Your Information

• To provide, maintain, and improve our Service
• To process transactions and manage accounts
• To respond to support requests and inquiries
• To analyze user behavior and optimize features
• To refine and improve AI-driven charting suggestions and other automated tools (See Section 4)

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal or patient information with third parties for marketing or advertising purposes.

• With third-party service providers who help us operate the platform (e.g., cloud hosting, analytics tools), bound by confidentiality agreements
• When required by law, regulation, legal process, or governmental request
• To enforce our Terms of Service or investigate potential violations
• In connection with a merger, acquisition, or sale of assets (we will notify you in advance)

4. AI Use and Data Training

We may use de-identified and aggregated data to refine and improve the performance of our AI features. Any such use strictly complies with data privacy and security regulations, and no identifiable patient information is used for public model training or sold to third parties.

If you wish to opt out of data being used to improve AI performance, please contact us at {Insert Contact Email}.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your data. These include encryption of data in transit and at rest, role-based access control, and regular security audits.

However, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage users to take precautions when accessing or managing sensitive data.

6. Data Retention

We retain user and patient data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at support@mintynotes.ai, subject to any applicable legal obligations or contractual requirements.

7. Your Rights

Depending on your location and applicable laws (such as HIPAA, GDPR, or CCPA), you may have rights to:

• Access or request a copy of your data
• Correct or update inaccurate data
• Request deletion of your data
• Object to certain processing uses

To exercise any of these rights, please contact us directly.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or equivalent minimum age in relevant jurisdiction). We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by prominently posting a notice on our platform.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

• MintyDent LLC
• Email: support@mintynotes.ai
• Address: 18750 SW Willamette Dr., Suite B-2 West Linn, OR 97068